Commitment to Customer Satisfaction
NES has instilled in its employees and management team a deep respect for our customer’s mission and a relentless drive to bring value with each customer engagement. Employees are encouraged to openly discuss alternative solutions with customers that can improve the return on their investment. Our managers are held accountable for customer satisfaction with all tasks we perform. A recent testimonial from a senior defense official is indicative of the level of trust we have achieved with our customers.
… NES professionalism and hard work allowed this command to complete BRAC Infrastructure Upgrades on time and under budget and greatly improved network capabilities across the command.
… The recent achievements by NES in Path Diversity have provided an invaluable Warfighter support capability. Network diversity ensures reliable network functioning, approaching zero network down time for users as well as faster data transfer speeds. This capability provides an immediate and noticeable impact by preventing lost productive hours at the distribution centers and improved logistics response time.
… Your attention to detail and relentless determination to provide quality work has been noticed and appreciated. I am proud to have you as part of our team and look forward to your future contributions.
- Senior DoD Executive