Communications Field Technician
Location:
Annapolis, MD
Description:
Provide Communications Field Technician (CFT) services to meet United States Naval Acadamy (USNA) SNA ITSD voice, data, video service and support needs for selected organizations throughout the Annapolis Area Complex (AAC) in Annaplois, Maryland. This includes customer premise needs evaluation and execution, customer account administration and documentation, copper and fiber cable and wiring routing and termination, voicemail provisioning and service, PBX switch administration, and similar communications-related technical support tasks.
The CFT services provider will identify, evaluate, recommend, install, test, change, move, repair, and maintain, service, support, and delete voice, data and video communication services and supporting infrastructure provided by USNA ITSD to selected organizations throughout the AAC. Primary efforts under this PWS focus on routine daily support of telephone systems and related communications copper/fiber cable/wiring infrastructure.
The work involves on-site move, add, change, and delete activity for all AAC telephone users; on-site installation, modification, or removal of telephones and related communications equipment; and associated administration of all cable records, telephone equipment databases, and other documentation required for communications inventory, facility management, and billing records. Secondary efforts include installation, termination, testing, labeling and certification of data and video communication wall outlets/data ports and supporting copper/fiber cable/wire infrastructure.
Required Experience and Skills:
Five years of experience installing, maintaining and repairing customer premise telephone equipment and related ancillary equipment in a PBX environment.
Five years of experience installing and testing structured Category 5 (or newer) communications cable and wire systems for both riser and horizontal requirements. BICSI certified TechniciansFive years of experience installing, maintaining and repairing customer premise telephone equipment and related ancillary equipment in a PBX environment.
Five years experience in locating external outside plants and underground utilities (fiber & copper). Locating cable faults in the fiber optic and copper network and knowledgeable on using the test equipment to locate source of trouble, (Optical Time Domain Reflectometer) (2273M Cable/Pipe/Fault/Locator) (DSP 4300, CATS 5-6, Fiber Optic tester) (77III Multimeter) (Optical Fusion Spicer) (T-Berd 224), Fluke DTX series cable analyzer.
Five years experience in installation, maintenance and repairs on telecommunications special circuits, IFB, ISDN, T-1, DS-3, OC1, OC3, OC12, PRI, and BRI. (Includes end to end testing with the incumbent phone vendor.
Two years experience working on a University or Campus-like setting.
Additionally at least one member of the CFT services provider must be Avaya ASA certified and qualified to operate and maintain an Avaya S8700 PBX telephone switch including administration of locally-administered software features. This individual should also have a minimum of two years experience with Cisco Network devices, particularly in the 3500, 4500 and 6500 series.
Required Education and/or Certifications:
Factory Certifications for the following manufactures products: Ortronics Berk-Tek Certified Integrator/Installer, Corning Cable Systems Installation and Design, and Fluke certified cabling test technician (Copper & Fiber Optic).
Additionally at least one member of the CFT services provider must be Avaya ASA certified and qualified to operate and maintain an Avaya S8700 PBX telephone switch including administration of locally-administered software features. This individual should also have a minimum of two years experience with Cisco Network devices, particularly in the 3500, 4500 and 6500 series.
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