IT Quality Assurance Program

NES IT Quality Assurance

ISO 9001:2008 and CMMI Level 3 Certified with 100% Client Satisfaction

We continue to work hard to maintain our ISO 9001:2008 Certification. We are proud of our reputation for satisfying our customers’ needs with products and services that always:

  1. Meet, and often EXCEED, your specified requirements
  2. Deliver on schedule
  3. Complete the project within budget.

Specific Processes in Place to Ensure our Current “Exceptional” CPARS Ratings Continue

IT Infrastructure Architecture, Planning, and Design

  • We provide and test proof of concept in the lab
  • We provide specific test plans and expected results and explain any deviations

IT Infrastructure Installation Services

  • BICSI-certified staff and regular evaluations of your project ensure compliance with BICSI, TIS, and NEC standards

Global Network Operations and Support

  • Our CCIEs bring decades of experience to support our high-level government customer networks

Telecommunications Bandwidth Optimization

  • Unlike the competition, our business operations team AND technical team ensure our recommended analysis and solutions are practical, and based on industry- and government-mandated levels of service
  • Our CEO and Senior Engineers are hands-on – and review the results of every solution before it’s delivered.

Data Center Design, Operations, and Consolidation

  • We use exhaustive checklists in our comprehensive data center assessments to capture even the smallest data center design elements
  • Registered Communications Distribution Designers (RCDDs) review installation code compliance
  • Management takes a hands-on approach and is personally involved in every project

Enterprise Software Solutions and Applications Modernization

  • Our “Lean Six Sigma” approach helps reduce waste and defects
  • We have coordinated stakeholder involvement from conception through delivery – to ensure every solution meets your business requirements

Cybersecurity

  • We automate processes to check compliance of systems with STIG policies
  • 24/7 PROACTIVE monitoring

NES brings a strong focus and deep experience to our IT Quality Assurance efforts.